Established in 2011, we are a professional manufacturer engaged in the research, development, production, sale, and service of electric motorcycles and electric folding scooters. Our factory is dedicated to strict quality control and thoughtful customer service. Our experienced staff members are always available to discuss your requirements and ensure full customer satisfaction.
Frequently Asked Questions
1. Do you support OEM and Sample orders?
Yes, OEM service is allowed and we welcome sample orders for quality testing.
2. How long does it take to get a response to an inquiry?
We guarantee a reply to all inquiries within 24 hours.
3. How do you handle shipping and product tracking?
After sending, we will track the products for you once every two days until you receive them. We encourage customers to test the goods and provide feedback immediately upon arrival.
4. What is the warranty period for the core components?
5. What is the warranty for other parts and accessories?
The charger is covered for 12 months, and all other miscellaneous parts are covered by a 6-month warranty.
6. Can I request customized engineering assistance?
Absolutely. Whether selecting a current product from our catalog or seeking engineering assistance for your application, our customer service center is available to discuss your sourcing requirements.