Q1. How can I get samples to test the products?
We accept sample orders. Please contact our sales team to confirm your order details before placing a sample request.
Q2. Are there any discounts available?
We cherish all our partners! We provide various forms of discount services throughout the sales and after-sales process.
Q3. Can I use my own logo or brand on the electric scooter?
Yes, we accept OEM orders. We can apply your logo and brand, and also accommodate modifications in configuration and color.
Q4. What is the estimated delivery time?
Common orders typically take around 25-30 days after payment confirmation. Sample orders usually take 35-45 days.
Q5. Can I mix different models in one container?
Yes, different models can be mixed in a single container. Please consult our team to confirm the specific order details first.
Q6. What are the warranty and after-sales terms?
We provide a 1-year warranty for main parts like the Battery and Motor. Due to any confirmed quality issues, we provide free replacements and bear the associated costs.