How can I obtain samples for testing?
We accept sample orders. Please contact our sales representatives to confirm the configuration and details before placing your order.
Are OEM and custom branding services available?
Yes, we support OEM services. We can apply your logo and brand, and we also accept modifications in colors and configurations to meet your needs.
What is the typical delivery timeframe?
Standard orders typically take 25-30 days after payment confirmation. Sample orders may take between 35-45 days.
Can I mix multiple models in a single container?
Yes, different models can be combined in one container. Please verify the specific loading details with our managers during the order process.
What are your warranty terms?
We provide a 1-year warranty for key components such as the Battery and Motor. Other spare parts may also be covered under our replacement policy for quality issues.
Do you offer discounts for bulk orders?
We value our partnerships and provide various discount structures throughout the sales and after-sales stages for volume purchases.