❓ Frequently Asked Questions
Can I obtain a sample for testing?
Yes, sample orders are available and can be used for testing product quality and performance.
What is the estimated preparation and delivery time?
For items ready to ship, delivery takes 7-15 days. For mass production, it typically takes 45-60 days depending on the quantity. Delivery terms include EXW, FOB, CIF, DDU, and DDP.
What are the accepted payment terms?
Payment can be made through wire transfer, letter of credit, or other secure payment methods providing trade assurance.
What kind of warranty is provided?
We offer a 1-2 year warranty for different parts. Please contact our support team for specific details regarding component coverage.
Is it possible to mix different models in one container?
Conventional products can be mixed in a single container. However, core components like batteries and controllers must follow safety compliance regulations regarding mixed installation.
How is product quality and timely shipment guaranteed?
We follow strict quality control protocols and provide trade guarantees to ensure buyers receive payment protection and products meet the required standards.
Evergreen Vehicle
