Q1. Can I get a sample for testing?
Yes, sample orders are always available for testing and quality check.
Q2. What is the preparation and delivery time?
Ready-to-ship models typically take 7-15 days. For mass production, it usually takes about 45-60 days depending on the quantity.
Q3. What are the accepted payment terms?
Payment can be made through wire transfer (T/T), letter of credit (L/C), and other secure payment methods.
Q4. What warranty do you offer on these bikes?
We offer a 1-2 year warranty for different parts. Please contact our support team for specific details.
Q5. Can I mix different models in one shipping container?
Conventional products can be mixed. However, core electric components (batteries, controllers, chargers) are strictly prohibited from being mixed with different models due to safety and compliance standards.
Q6. How is product quality ensured before shipment?
Our factory implements strict quality control protocols, and we provide trade guarantee services to ensure 100% payment and product quality protection.
Evergreen Vehicle
