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Frequently Asked Questions
Can I obtain a sample for testing?
Yes, sample orders are always available and encouraged for quality testing purposes.
What is the expected lead time and delivery terms?
For items ready to ship, delivery takes 7-15 days. Mass production usually requires 45-60 days depending on quantity. Delivery terms include EXW, FOB, CIF, DDU, and DDP.
What are the available payment methods?
Payments can be processed via wire transfer, letter of credit, or other secure Trade Assurance payment platforms.
What kind of warranty is provided?
We offer a 1-2 year warranty covering different parts of the vehicle. Please reach out for specific component details.
Is it possible to mix different models in a single container?
Conventional products can be mixed. However, core components like batteries and chargers of different models are strictly prohibited from being mixed in the same container for compliance and safety reasons.
How is quality control and timely shipment ensured?
We utilize trade guarantee services which provide 100% payment protection to ensure both product quality and adherence to shipping schedules.
Evergreen Vehicle
